Privacy Policy

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1. Our Privacy Commitments

Your privacy is important to us. In order for you to understand how we collect, use, communicate, and disclose and make use of personal information, we have developed the following privacy policy.

2. Secure Personal Information

We protect your personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

3. Clients Loyalty

We never sell your personal information for any purpose, to any third party.

4. Understandable Language

We fully disclose our privacy policy in a simple and easy to understand language.

5. No Third Party Commitment

The Design Cosmics can access and use your provided information for marketing purposes, only after your approval.

6. 24/7 Customer Support

We are available at your service round the clock. Feel free to contact us for any queries or provide us with your valuable feedback.

7. Personal Data We Collect

The Design Cosmics collects data to work effectively and deliver you the best experiences with our services. You provide some of this data directly, such as when you create The Design Cosmics account, submit a query on website design, ask to make an animated video, upload a document to make a brochure, or contact us for support. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services according to your location. The data we collect depends on the services and features you acquire and includes the following:

8. Basic Information

Your business name, email address, and contact preferences.Your name, contact details, and other personal information.

9. Credentials

We collect passwords and similar security information used for authentication and account access.

10. Demographic Information

We collect data about you, such as your country and preferred language.

11. Content

We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. This includes the taglines of your logos, the content of your website, brochure, stationery, video and other work-related documents. It also includes the content of your communications sent or received, such as the:The subject line and body of an email,Text or other content of an instant message,Audio recording and transcript of a voice message you receive or a text message you dictate.Additionally, when you contact us, such as for customer support, telephonic conversations, or chat sessions with our representatives, it may be recorded and monitored.We will gather and use individual data exclusively to satisfy those easons indicated by us and for other good purposes, unless we get the consent of the individual concerned or as required by law. We will only retain personal data until it completely fulfills the desired objective.

12. Payment Data

We collect data that is necessary to process your payment if you make purchases, such as your credit card number (payment instrument number), and the security code associated with your payment instrument.

13.Usage Data

We collect data about your experience with our service. This includes data, such as the web pages you visit, the search terms you enter, the features you use, and the items you purchase. This also includes data about your device, about the network, regional and language settings, including IP address, operating system, device identifiers, browser, or other software you use to connect with our services. It also includes data about the performance of our services and any complications you experience with them.

14.How The Design Cosmics Use Your Information?

We use your information in order to provide you with the best service and, on your behalf, to your targeted visitors and customers. This includes providing you with impeccable customer support, which requires us to access your data to assist you. Some other ways we use to access your information are listed below:

  • To manage our services We may use your data for our internal purposes to create and provide new services, features, or content.
  • To interact you about your project We occasionally send you communications regarding our services and your project (e.g., announcements, billing-related matters, welcome email and wishes, changes to our services or policies).
  • To contact you for marketing purposes This will only be possible if you have given us consent to use your information for marketing purposes. For example, sharing your project on our website, using your testimonials, etc.
  • To respond to legal appeals and prevent harm If we obtain a subpoena or other legal request from legal professionals, we may need to inspect the information we hold to dictate how to respond.

15. Cookies

We use cookies on The Design Cosmics website. Cookies are small tiny files that are stored on a users device that you use to access our services. We use cookies for several reasons:

  • To make our site easier to use.
  • For security reasons.
  • To provide you with personalized content.
  • To improve our services.
  • To advertise to you for better services.

16. Legal Agreement

All the rights of the finalized logo, website, stationery, and animation have created and designed for The Design Cosmics clients who assigned us to do work for them. The Design Cosmics does not hold any rights to the work created. This provision is only permissible when the final payment has been received from the client. Our clients are free to register their logo created by The Design Cosmics under their company name or trademark. However, The Design Cosmics would not be responsible for the infringement of any design. Neither we are responsible for an event of a plagiarized name, nor do we provide registration services to our clients.

17. Children Provisions

The Design Cosmics services are not proposed for and may not permissibly be used by individuals under the age of 13. If it comes to our knowledge that we have collected information from such a person, we may delete this data without any notice.

18. Changes To Privacy Policy

We will notify you of revisions to our privacy policy in advance. We will also post the revised policies here, with an updated revision date.

19.Contact Information

If you have queries, concerns or suggestions related to our Privacy Policy and provisions, you may contact us via phone, chat or email.